Privacy Policy

Last updated: November 2024

Thank you for visiting pmhouse.lu (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing or using the Website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Non-Personal Information:
We collect non-personal information, such as your IP address, browser type, and device information, to help improve the Website and understand usage trends.

Personal Information:
We collect personal information such as your name, email address, phone number, and any other contact details you provide when using forms on the Website.

How We Use Your Information

1. Providing Services:
   We use your personal information to deliver the services you request and respond to your inquiries.
2. Improving User Experience:
   Non-personal information helps us optimize and personalize your experience on the Website, including through performance analysis and troubleshooting.
3. Communications:
   We may use your contact information to send you newsletters, updates, or promotional materials. You may opt-out of these communications at any time by following the unsubscribe instructions provided in our emails.

Disclosure of Information

1. Service Providers:
   We may share your information with third-party service providers who assist in operating the Website or delivering our services. These parties are obligated to keep your information confidential.
2. Legal Requirements:
   We may disclose your information if required by law, court order, or in response to valid requests by public authorities to comply with legal obligations.

Cookies and Tracking Technologies

The Website uses cookies and similar technologies to enhance user experience and track usage data. You can control cookie settings through your web browser. Note that disabling cookies may affect some features of the Website.

Security Measures

We are committed to safeguarding your personal information. We implement appropriate administrative, technical, and physical measures to protect against unauthorized access, disclosure, or misuse of your information.

Third-Party Links

Our Website may contain links to external websites. Please note that we are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before submitting any personal data.

Your Rights

As a user based in Luxembourg or Europe, you have the right to request access, correction, deletion, or restriction of your personal data. If you wish to exercise these rights, please contact us at the address below.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and any changes will become effective upon posting. We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Email: hello@pmhouse.lu